So my Surface pro 3 running the anniversary update and latest updates got hot. So hot that I got the white thermometer of death.
I borrowed this picture from this topic on Microsoft Community. I could not take my own picture, because I was too upset.
So I contacted the store where I bought the device and there has been a change with the return policy in the Netherlands. So I could not send it in for repair at the store. I had to contact Microsoft myself. After logging in with my Microsoft account I could register the issue without any issues. Microsoft mailed me an UPS label for the box and within a few days I got a mail with a trackingcode that a similar device was heading my way.
My SP3 was over 1,5 year old and like a lot of overheating sp3’s equiped with an i7 cpu.
Windows Store
Having a lot of applications in the store, made it easy for me to get back to work fast. Open live writer is now a store app too so that is nice! The only applications I had to download outside the store were:
- Visual Studio
- FileZilla
- Skype (I know there is a preview uwp app in the anniversary update…)
- Sql Server Management Studio
- Office 365
- Notepad++
- Adobe cloud (and Photoshop)
- Chrome
- Firefox (and mozbackup)
- Github for Windows
- TeamViewer
- Snip (office mix)
It would save me even more time if those were in the store. And if Visual Studio had some kind of installed extension restore option.
So I was supprised how fast and good the service for the surface is and how fast people can get back to work with all the latest software on Windows 10. Could be even faster if I would do a system restore. But I wanted a clean install with all the legacy sql, mvc, azure installers etc. Maybe it will be even faster in the future with using chocolatey or oneget and restore settings stored in the cloud (onedrive)
I hope this will cheer up people who have Surface heating issues. I was only a week without the surface.
Good luck!